Privacy policy
Last updated: 21 August 2026
This Privacy Policy explains how BLITZFIGHT (“BLITZFIGHT”, “we”, “us” or “our”) collects, uses, stores and discloses personal information when you visit blitzfight.com.au, purchase our products, contact us or otherwise use our services.
By using our website or services, you acknowledge that your personal information will be handled as described in this Privacy Policy.
1. Personal Information We Collect
The personal information we collect depends on how you interact with us and may include:
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Your name, email address, telephone number and contact details
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Billing and shipping addresses
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Order, return, exchange and transaction information
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Account details, where you create a customer account
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Products you view, add to your cart or purchase
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Information included in enquiries, custom-order requests or customer-support communications
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Device, browser, IP address and website-usage information
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Marketing preferences and interactions with our emails or advertisements
Payment information is generally collected and processed securely by Shopify and our payment service providers. BLITZFIGHT does not normally receive or store your complete payment-card details.
You may choose not to provide certain information, but this may prevent us from processing an order, responding to an enquiry or providing parts of our services.
2. How We Collect Personal Information
We may collect personal information:
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Directly from you when you place an order, create an account, submit a form or contact us
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Automatically when you browse or interact with our website
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From Shopify and other providers that support our online store
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From payment processors, delivery companies, fulfilment partners and customer-service providers
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From analytics, advertising and marketing platforms
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From social media platforms when you interact with our accounts or advertisements
3. How We Use Personal Information
We may use your personal information to:
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Process payments and fulfil orders
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Arrange shipping, delivery, returns and exchanges
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Create and manage customer accounts
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Respond to enquiries and provide customer support
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Prepare and manage custom, wholesale or OEM orders
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Communicate with you about orders, products and services
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Improve our website, products and customer experience
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Analyse website use and advertising performance
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Send marketing communications where permitted
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Detect and prevent fraud, misuse or security threats
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Meet our legal, tax, accounting and regulatory obligations
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Enforce our terms, policies and legal rights
4. Cookies and Similar Technologies
We use cookies, pixels and similar technologies to operate and improve our website, remember preferences, understand website traffic and measure marketing or advertising performance.
These technologies may collect information such as:
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IP address
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Browser and device information
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Pages viewed
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Products viewed or added to your cart
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Referring website
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Approximate location
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Interactions with our website or advertisements
You can manage or reject certain cookies through your browser settings and any cookie-consent tools available on our website. Blocking cookies may affect some website features.
Information about cookies used by Shopify is available at:
https://www.shopify.com/legal/cookies
5. Marketing and Advertising
Where permitted by law, we may use your contact information to send product updates, promotions or other marketing communications.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us.
We may work with analytics and advertising providers to understand website activity and show or measure relevant advertisements. These providers may use cookies, pixels or similar technologies in accordance with their own privacy policies and applicable consent requirements.
We do not sell personal information for monetary payment.
6. How We Disclose Personal Information
We may disclose personal information when reasonably necessary to:
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Shopify, which hosts and supports our online store
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Payment processors and financial-service providers
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Warehouses, fulfilment partners and delivery companies
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IT, hosting, security and cloud-storage providers
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Customer-service, email and communications providers
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Analytics, marketing and advertising providers
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Professional advisers, including accountants, insurers and legal advisers
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Government authorities or regulators where required by law
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A purchaser or successor in connection with a merger, sale, restructuring or transfer of our business
These parties receive only the information reasonably necessary to perform their services or meet applicable obligations.
7. International Disclosure and Processing
BLITZFIGHT serves customers internationally and may use service providers or fulfilment partners located outside Australia.
Your personal information may therefore be transferred to, stored in or processed in Australia, Canada, the United States and other countries in which Shopify, our payment providers, delivery partners, fulfilment partners or other service providers operate.
Where required, we take reasonable steps to ensure that overseas recipients handle personal information appropriately and in accordance with applicable privacy requirements.
8. Data Security
We use reasonable administrative, technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.
However, no online system or method of transmission is completely secure. You should avoid sending sensitive or confidential information through unsecured communication channels.
If you create a customer account, you are responsible for protecting your login information and should contact us if you believe your account has been compromised.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
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Provide our products and services
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Maintain customer and transaction records
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Meet tax, accounting, legal and regulatory obligations
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Resolve disputes
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Prevent fraud
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Enforce our agreements and policies
When personal information is no longer reasonably required, we may delete, destroy or de-identify it, subject to our legal obligations.
10. Your Privacy Rights
Depending on where you live, you may have the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of certain personal information
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Object to or restrict certain processing
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Withdraw consent where processing is based on consent
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Request a portable copy of certain information
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Opt out of marketing communications
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Make a privacy complaint
These rights may be subject to legal limitations or exceptions.
To make a request, email support@blitzfight.com.au. We may need to verify your identity before completing the request.
11. Children’s Privacy
Our website and services are intended for use by adults. Although we sell products for children, purchases should be made by a parent, guardian or other responsible adult.
We do not knowingly collect personal information directly from children. If you believe a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete it.
12. Product Reviews and Public Content
Where our website allows product reviews or other public submissions, information you choose to publish may be visible to other users.
Please do not include confidential, sensitive or unnecessary personal information in public reviews or other publicly available content.
13. Third-Party Websites
Our website may contain links to third-party websites, services or social-media platforms.
We are not responsible for the privacy, security or content practices of third parties. You should review their privacy policies before providing personal information.
14. Privacy Complaints
If you have a concern or complaint about how we handle personal information, please contact us at:
Please explain the issue and provide enough information for us to investigate. We will review your complaint and respond within a reasonable period.
If you are located in Australia and are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner:
https://www.oaic.gov.au/privacy/privacy-complaints
Customers in other jurisdictions may also have the right to contact their local privacy or data-protection authority.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology, service providers or legal obligations.
The latest version will be published on our website with an updated revision date.
16. Contact Us
For questions about this Privacy Policy, requests relating to your personal information or privacy complaints, contact:
BLITZFIGHT
Email: support@blitzfight.com.au
Website: https://blitzfight.com.au