Returns & Refunds Policy

30-Day Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, the item must be in the same condition as when you received it — unworn, unused, with tags attached, and in its original packaging. You’ll also need your receipt or proof of purchase.

To request a return, please contact us first at support@blitzfight.com.au.

Please do not send items back without contacting us first. Once your return is approved, we’ll provide instructions on where and how to return your item.

Return Shipping Costs

If you are returning or exchanging an item because of an incorrect size, change of mind, or any other reason not related to a product fault, return shipping costs are the customer’s responsibility.

If the item is faulty, damaged, or we have sent you the wrong item, please contact us and we will arrange the return, replacement, or other suitable solution.

Damages & Issues

Please check your order when it arrives.

If your item is defective, damaged during delivery, or you received the wrong product, contact us as soon as possible at support@blitzfight.com.au.

Please include your order number and photos of the issue so we can check it and arrange the best solution.

Custom & Personalised Products

Custom-made, personalised, or special-order products cannot normally be returned or exchanged for change of mind, incorrect sizing, or design choices that were approved before production.

If there is a manufacturing fault or the product you receive does not match the confirmed order, please contact us and we will review the issue.

Sale Items & Gift Cards

Sale items and gift cards cannot be returned or refunded unless the item is faulty or otherwise required by applicable consumer law.

Exchanges

If you need a different size or product, please contact us first.

For non-faulty items, return shipping costs are the customer’s responsibility. Once the return has been received and approved, you can place a new order for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of receiving it, without needing to provide a reason, subject to applicable exceptions such as personalised or custom-made products.

Returned items must be unworn, unused, with tags attached, and in their original packaging. You’ll also need your receipt or proof of purchase.

Unless the item is faulty, damaged, or incorrect, return shipping costs are the customer’s responsibility.

Refunds

Once we receive and inspect your return, we’ll let you know whether your refund has been approved.

If approved, the refund will be issued to your original payment method within 10 business days.

Please keep in mind that your bank or credit card provider may take additional time to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at support@blitzfight.com.au.

Questions About Returns

If you have any questions about a return, exchange, or refund, contact us at:

support@blitzfight.com.au